Why do I need your service?
Long distance collect calls from an inmate can be very expensive. Unless you have a number that is local to the jail or prison, you will be charged a lot of money to receive inmate phone calls. Using our local number you can eliminate the long distance portion of the call and talk to your inmate for the local rate. That means you can talk longer with the money you are now spending.
How long will it take me to get my new local number?
We are able to provide you with a local number immediately! Get your local number and start saving on your long distance inmate telephone calls right away.
What if I need more than 300 minutes of talk time?
What happens if my inmate is transferred to another facility?
What if my home number changes, will I still be able to receive calls from my inmate.
If there is a change in the home, work or mobile, number we are connecting our service with just contact us with the new number and we will change it in our system at no extra charge. This process only takes a moment and will not delay your Cheap Jail Calls.
Can I receive Cheap Jail Calls on my cell phone?
If I use your service why would I still need the jail or prison's current service provider?
Can my inmate call anywhere in the world with your service?
How do I ensure that there will be no interruption of service between billing cycles?
When paying with a credit card or debit card, we automatically renew your account at the end of your service term. Reoccurring billing is available so that you do not have to worry about losing contact with your loved one in jail or prison for any length of time while you renew your account. If you do not wish to use this function just let us know at sign up and we will not activate your account with automatic renewal.
Also, feel free to ask about our auto-replenish feature. We can set your account to automatically bill you any amount you choose whenever your balance falls below $5.00. You will receive an automatic email notification whenever you are billed. This feature is perfect for anyone who has a smart phone with email capabilities.
What if I use all of the minutes in my calling plan before the end of my billing cycle?
